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Home > Customer Comments

Customer Comments

We always love to hear from you and welcome your feedback:

Comments, thank you notes, as well as all forms of constructive criticism are greatly appreciated as they help us improve our service and to continue better serve you.

Over the years, we have received well over a thousand customers’ post transaction feedback on our website with an overall 98% of positive ratings. Here is a sampling of what you said about us:

This purchase was a mother's day present. Not only was this my mother's favorite type of candy, but the delivery was fast, packaging was attractive, and price was good for the high quality.
Trisha, Dedham MA, May 2010

Outstanding- as it seems you were in Belgium eating Chocolates again.
Dean, Arlingto TX, March 2010

Excellent service and follow up. A luxury chocolate, so rich and smooth, no others compare. Worth the price and the experience. Why would anyone have anything else?
Donna, Dallas TX, December 2009

"Absolutely the BEST chocolate EVER. Far better than Godiva! Glad I found it back in 2005!"
Mary, Frisco TX, December 2009

"They have been great to order from and the order arrives in an extremely timely manner."
Stephen, Newnan GA, December 2009

"Some of the best chocolate in the world! I've shopped their store on Madison Ave for years and had them ship via online for years as well without disappointment. Delivery problems never occurred. And they have wonderful folks behind the counter. Treat yourself to European chocolate at a price you can afford."
Scott, New York, September 2009


"I have been ordering from Leonidas for years. Every fathers day, my grandpa gets a 1lb of chocolate that is on time and fresh. The one time I had a question, I called the shop and everything was handled politely, professionally and promptly."
Scott, Portland OR, July 2007


"Have been using Leonidas for many years and have always received quality and service and would highly recommend them."
Lenore, Kenilworth NJ, June 2007


"Most protective packaging I have ever seen. Speedy, on-time delivery. Superb product."
Frances, East Orleans MA, May 2007


"I order Leonidas chocolates for the staff in my workplace for the winter holidays and for Administrative Professionals Day. Ordering is so simple, the quality of the product is superb and the cost is very reasonable. And my coworkers are very appreciative! Recently I had a problem with an order and the customer service agent solved it within the next day. Thats good business!"
Gail, Madison WI, May 2007


"Excellent chocolates and warm, caring staff!"
Suzanne, Wilmington NC, March 2007


"Absolutely fast service, but more importantly, absolutely fantastic chocolates. I will definitely be purchasing other items from Leonidas."
Jennifer, Bogota NJ, March 2007


"Great Chocolate! Great service! What else can you say!"
Michael , Indianapolis IN, February 2007


"I have been a Leonidas customer since at least 1946. Surfing the net, I was delighted to find my favorite chocolate. I received all shipments very promptly, Merchants personal, called me to verify my choices, or gave me some information about certain products on line. All in all I am very pleased with the way this merchant handles shipment. The quality is superb, I am Belgian I should know. My grown sons now prefer a pound of Leonidas orangettes for Birthdays and holidays to whatever else I could send them. Thanks guys!"
Rose, Corpus Christi TX, January 2007


“I have purchased from this merchant for over 10 years and have never been disappointed!"
Mary, Boston, July 2006


“As advertised. Professional. No hassles. Will shop again."
Anurupa, New York City, June 2006


“Great product, great service -- that's why I am a repeat customer. I often give Leonidas chocolates as gifts and every recipient has raved about it.
Terry, Auburn AL, April 2006


“Leonidas Chocolates always delivers when they say they will and the product is fresh and wonderful - just like you get in Belgium."
-Ann, San Antonio TX, May 2005


"I have ordered twice (so far) from Leonidas and have relied on them to send special gifts to friends/family. I have always been pleased with the quality of their product, their courtesy and service. The best compliment is a repeat customer... I am, and have referred others to their site. Thank you!”
-Kate, Chesapeake Beach MD, April 2005


"It has always been a pleasure dealing with Leonidas. The chocolates are out of this world! The delivery and timing is excellent and as per the customer’s requirements. And one more thing - the customer service is exemplary! I will definitely shop there again!”
-Selma, Great Neck NY, March 2005


“I have been a customer for 10 years. I expect my gift recipients to call and tell me how pleased they are. They always do, and use words like, luxury, pampered, and wonderful. The best deal on the internet or anywhere else.”
--Judith, Sunnyvale CA, February 2005


“Have ordered Leonidas online many times over the past few years and have always been very happy with their service and delivery and customer relations. Some of the larger retailers could learn from them!”
-Solomon, Bronxville NY, January 2005


“The quality of Leonidas chocolate is unbelievable! Along with the quality of their chocolate is the quality of how they run their business - impressive! I am and will be a returning customer as long as they or myself are around - whichever comes first!”
-Erin, Goodyear AZ, October 2004


“This chocolate has no competitors, in my opinion. Fresh, delicious, and wickedly satisfying.”
-Amy, Parlin NJ, October 2003


“On a recent trip to NYC, my wife took me to the Leonidas store and said "Prepare yourself for pure heaven." It was that and more! Absolutely delicious.”
-Dennis, Portland OR, August 2001


“I have no comment because a friend recently gave me a box of Leonidas and I have been speechless ever since…”
-Norma Jean, Crosswicks NJ, April 2000


“If work was that good I’d be a workaholic instead of a chocoholic.”
-Suzanne, Aloha OR, November 1999


“I have just received a box of Leonidas for the second time. The first time I had Leonidas was when I dragged a friend 400 miles from where we were staying in Italy, to Belgium just for the chocolates. Thank you Leonidas, these are just as luscious as I remembered.”
-Suzanne, Fredericksburg VA, June 1999




Please feel free to check our Merchant Reviews at Yahoo!Stores and e-mail us your comments at sales@leonidas-chocolate.com.



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Leonidas, since 1913, a great tradition of quality and freshness.

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phone us during store hours: 800-900-CHOC or 212-980-2608
fax: 212-980-2609.
485 Madison Avenue, NYC 10022

 Leonidas-Chocolate.com is top-rated by our customers.
Copyright 2010 Duchateau Ltd.


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